Pay Bill Online

New "Bill Pay Online" Website

The new Bill Pay Online site has been designed with the customer in mind, featuring streamlined navigation and options for billing and payments including:

AutoPay Online – Residents and businesses can sign up for AutoPay, which allows you to set up your account once and forget the hassle of monthly payments.

New Features – Pay-by-Text Messaging, Payment Scheduling, Email Notifications,  Express Payment, Paperless options, and no convenience fees, all at no additional cost to account holders.

 

PLEASE DO NOT USE ONLINE BILL PAY IF:

  • You have been disconnected for non-payment
  • You have received a door tag for a returned check

If either of these apply to you, please call our Customer Service Center at (904) 209-2700, Option 4.
Our hours of operation are 7:30 a.m. – 4:30 p.m., Monday – Friday. 

Payments made online by 8:00pm EST will be credited same day; otherwise, payment will be credited the next day.

 

Not ready to make a change?

We think you'll like the new system, but you can continue to pay with the old site until November 5, 2019.

   

Updates & Announcements

 

 


 

 

 

 

Pay Your Bill Online
Maps & Apps

Contact

Main Number: (904) 209-2700
Toll Free: 1 (877) 837-2311
After Hours Emergency: (904) 209-2745
email: utilbill@sjcfl.us

Mail:
St. Johns County Utility Department
P.O. Box 3006
St. Augustine, FL  32085

Water conservation tip: Check your garden hose for leaks at the connection to the spigot. If it leaks, replace the hose washer and insure a tight connection using pipe tape and a wrench.