Pay Bill Online
New "Bill Pay Online" Website
The new Bill Pay Online site has been designed with the customer in mind, featuring streamlined navigation and options for billing and payments including:
AutoPay Online – Residents and businesses can sign up for AutoPay, which allows you to set up your account once and forget the hassle of monthly payments.
New Features – Pay-by-Text Messaging, Payment Scheduling, Email Notifications, Express Payment, Paperless options, and no convenience fees, all at no additional cost to account holders.
PLEASE DO NOT USE ONLINE BILL PAY IF:
- You have been disconnected for non-payment
- You have received a door tag for a returned check
If either of these apply to you, please call our Customer Service Center at (904) 209-2700, Option 4.
Our hours of operation are 7:30 a.m. – 4:30 p.m., Monday – Friday.
Payments made online by 8:00pm EST will be credited same day; otherwise, payment will be credited the next day.
Not ready to make a change?
We think you'll like the new system, but you can continue to pay with the old site until November 5, 2019.
Updates & Announcements
- St. Johns County Utility is excited to offer a new and improved Utility bill payment webpage that will make the bill paying process easier and faster for all customers.